It’s that time of year – you’ve finished a successful summer, and you’re bringing focus to the next season!
Opening a new season is an opportunity to evaluate sessions and structure, operating practices, and platform functionality.
This article covers checking pricing tables, adjusting dates, and opening your application. It’s also a chance to review last season and address outstanding balances and person records.
When to Open Your New Season:
Some camps open next year's application before the current season ends, letting excited campers sign up immediately.
Others wait until the season ends or later in the fall/winter, using the delay as a marketing tactic to build anticipation.
Ultimately, the timing is up to you!
Video Tutorial
1. Create a New Season
You can have multiple seasons open at the same time, but you must open your new season before you close your completed one.
To open a new season:
Navigate to Admin > Camper Setup > Season Settings. Click the '+' icon just to the right of your previous season years.
Campminder will confirm the season you will be opening. Once you've checked the 'Confirm Create New Season' box and clicked 'Yes,' you'll see the new season in the list at the top left of your screen.
💡Tip: Immediately after completing this step, navigate to Admin > CampInTouch > Camper Application Settings and exclude the new season. This will give you time to update their dates and pricing without worrying about anyone accessing the new season.
Note: Everything will have rolled over so you will not need to recreate the definition of each session and program. This process is in place to allow you to update the future season before enabling the Camper Application online for parents.
If you have any new programs and sessions, you can create them under the ‘Definitions’ menu found in the upper right corner. In that same menu, you’ll be able to inactivate sessions and programs if they are no longer offered in your upcoming season.
2. Session Review and Configuration
The session review is important. Check dates, names, capacity, and description for accuracy, and delete any sessions you won’t use this season.
Navigate to Admin > Camper Setup > Season Settings. Select the new season year from the top left menu tabs.
Start with the first ‘Session Group’ in the drop down menu.
The ‘Settings’ tab on the left side of the pane is where you adjust capacity, seasonal assignment hold, and days of operation settings.
Note: You will need to review these settings for each of your Session Groups in the dropdown.
📖 Related Help Materials:
Next, under the 'Sessions' tab, carefully check each session and its programs to see that all of your dates, descriptions, and capacity settings are correct.
💡Tip: Use the capacity report to see all at once!
📖 Related Help Materials:
Note: Dates will have rolled into the current season, but the start and end date may not be accurate. You must update these by using the calendar option.
Be sure to select the ‘show on app’ checkbox if this is a session available for applicants to enroll in online. If any of your grade or gender constraints have changed, you may update them here as well.
Note: If your sessions are age based instead of grade based, you will need to add the constraints to this new season.
If there are any sessions or programs that you will not offer for the upcoming season, click the ‘delete session’ (or ‘delete program’) button to the right of its name.
To add a new session for the upcoming year, use the ‘Definitions’ dropdown in the top right of the page to add a new session definition.
📖 Related Help Materials:
If you're constraining your session by age, grade, gender, or tag, be aware of how this affects campers who do not have tags.
📖 Related Help Materials:
Click "Save."
3. Financials Review
Financials are crucial—make sure to thoroughly review pricing and dates before launching the season.
Navigate to Admin > Financial Admin and select the new Season from the top left menu.
All your line item definitions from last season have carried over. Check the 'Definitions' menu to see them. You can create new ones if needed, especially for new programs, sessions, or options this season.
💡Tip: start with 'seasonal line items' tab and move left to right to ensure you don't miss anything. Remember to navigate through the sub-tabs as well.
Seasonal Line Items: You will use this tab to update the prices for the upcoming season. Use the text box in the ‘Amount’ column to change the price of any line items that may have changed. If you need to add a new line item, click ‘Add Line Item’ in the bottom right. Don’t forget to update both your Debits and Credits if you have items with out of date names OR effective dates. Click ‘Save’.
Additional Options: This is where you will update any additional options you offer. To edit who is eligible for the activity (based on session, grade, etc.), or where the option is available for applicants to select, click the ‘Edit’ button for each item. EXAMPLE: Editing the age, pricing, and form display for the Family Ropes Course.
Billing Preferences: Your billing preferences will most likely stay the same, but use this tab to make any needed updates, particularly if you include dates in your descriptions—don't forget to check your Billing Preference definitions at the top right.
Note: These schedules show how applicants pay their remaining balance after the deposit. If a billing preference is for internal use only, ensure the ‘online’ column is not selected; otherwise, it will appear as an option in the application.
Deposit Rules: Use this tab to make any updates to your deposit rules. Do you require applicants to pay their deposit using an electronic payment method (Credit Card or eCheck)? Do you allow them to pay in full? This is also where you can link up a family-based registration/application fee (if applicable).
Pricing: Once the first four tabs have been updated and saved, you’ll want to navigate through your Pricing Table. The pricing table will have rolled over, and you’ll see updated prices if you’ve already saved the line items tab (which ideally, you have). The only changes here are to update deposit amounts, as well as any calendar-based line items. Make sure you navigate through the pricing table for each Session Group you have active (by using the top dropdown menu).
Discounts: Here you will setup your Sibling, Multiple Session, or Promotional Code discounts, if you offer them. Your previous year discounts are still stored in your last season, so you may wish to toggle back-and-forth in order to set these up.
4. Forms Review
All of your forms roll forward from the previous season, but they are disabled by default.
💡Tip: Consider any forms you needed last year but didn’t have, like missed waivers or extra web forms for camper info. Also, double-check and update expiration and due dates as needed.
Navigate to Admin > Camper Setup >Forms Admin and select the new Season from the dropdown on the top left.
Enable forms for applicants by hovering over the black 'Actions' button next to the form name. You’ll likely want just the 'Camper Application' available now, but you can enable others as needed.
💡Tip: You can return to this page later to enable/disable forms. For now, just ensure the necessary forms are enabled for applicants submitting an application.
5. Camper Application Review
We strongly recommend submitting a test app each year to ensure everything looks correct. It's worth the time to avoid confusing applicants and losing sales.
Navigate to Admin > CampInTouch > Camper Application Settings. If you have more than one season open, select the year you are editing from the dropdown menu.
The Application Settings will first tell you if your Application Icon currently appears on your parent's My Account page on CampInTouch. With this enabled, parents can log in to their existing account and submit an application.
Note: If you do NOT have this first box selected, the application icon will not appear on the 'My Account' page.
Note: BE SURE to disable the application once you’re through testing so applicants can’t fill it out before you’re ready. Once an application is submitted in the new season, line items are associated with that record and the pricing table are ‘locked in.’
Navigate to Admin > CampInTouch > Links – Camper Application
Complete the walkthrough and disable the application before making any needed changes.
6. Camper Application Go-Live
Once you've reviewed the setup and made your decisions, you're ready to make your Camper Application Live for the new season.
Remember, the direct link to the Camper Application is always live—to make your next season available, just include it on your Camper Application.
💡Tip: You can also schedule the application to appear on the "My Accounts" Page.
Navigate to Admin > CampInTouch > Camper Application Settings. Under "General Settings" Select the blue "edit" link from the first row.
Select to Include the season in the drop down menu, and decide if you will allow registrations from new families / accounts. (Keep this unchecked if you give returning families registration priority). You can enter a message about returning families having priority in the text box.
💡Tip: Be mindful of the "Allow Registration" boxes. Checking these boxes enables new camper registration. If you intend to restrict registration to returning campers only, keep these boxes unchecked until the general camp registration opens.
Click the "Show Application icon on the 'My Accounts' page" box to enable it. If you are setting it live immediately, set the date and time to yesterdays date.
If you are pre-scheduling the go-live, enter the date and time.
Note: The date and time scheduler works in Greenwich Mean Time, NOT your local time. You can Google the difference to make sure you set it X hours different so that it matches the local time you want.
Click the green "Save" button.
Remember to email your families, announce the application is open, and encourage people to apply for next year!