Open A New Season

Learn how to review camp pricing structure, dates, and open the Camper Application to start registration.

Updated over a week ago

It’s that time of year – you’ve finished a successful summer, and you’re bringing focus to the next season! Opening a new season is an opportunity to evaluate sessions and structure, operating practices, and platform functionality.

This article reviews the steps for checking your pricing tables, adjusting dates, and opening your application. This is also a time for you to reflect on the previous season by making decisions about outstanding balances and person records.

Consider your timing

When do you want to open your new season? Some camps will use the momentum of the current summer and have next year’s application available before their first session ends. Departing campers can immediately sign up for next year – they just had an amazing summer, and are so excited about returning next year!

Other camps may wait until the current season ends, or even further into the fall or winter, before opening their next season. Some camps use this as a marketing tactic. They set a date for the application opening, tell potential applicants, and build excitement around it.

In the end, the timing to create your next season and open your application is up to you.

Video Tutorial


1. Create a New Season

You can have multiple seasons open at the same time, but you must open your new season before you close your completed one. To open a new season:

  1. Navigate to Admin>Camper Setup 1>Season Settings. Click the 'plus sign' icon just to the right of your previous season years.

  2. Campminder will confirm the season you will be opening. Once you've checked the 'confirm' box and clicked 'Yes,' you'll see the new season in the list at the top left of your screen.

    Note: Everything will have rolled over so you will not need to recreate the definition of each session and program. This process is in place to allow you to update the future season before enabling the Camper Application online for parents.

  3. If you have any new programs and sessions, you can create them under the ‘Definitions’ menu found in the upper right corner. In that same menu, you’ll be able to inactivate sessions and programs if they are no longer offered in your upcoming season.


2. Session Review and Configuration

The session review process is very important. During the review, check session dates, names, capacity, and description for accuracy. This is also the time to delete any sessions that will not be used in the new season.

  1. Navigate to Admin>Camper Setup 1>Season Settings. Select the new season year from the top left menu tabs.

  2. Start with the first ‘Session Group’ in the drop down menu.

  3. The ‘Settings’ tab on the left side of the pane is where you adjust capacity, seasonal assignment hold, and days of operation settings. You will need to review these settings for each of your Session Groups.

    📖 Related Help Materials:

  4. Next, under the 'Sessions' tab, carefully check each session and its programs to see that all of your dates, descriptions, and capacity settings are correct.

    Note: Dates will have rolled into the current season, but the start and end date may not be accurate. You must update these by using the calendar option.

  5. Be sure to select the ‘show on app’ checkbox if this is a session available for applicants to enroll in online. If any of your grade or gender constraints have changed, you may update them here as well.

    Note: If your sessions are age based instead of grade based, you will need to add the constraints to this new season.

  6. If there are any sessions or programs that you will not offer for the upcoming season, click the ‘delete session’ (or ‘delete program’) button to the right of its name.

  7. To add a new session for the upcoming year, use the ‘Definitions’ dropdown in the top right of the page to add a new session definition.

    📖 Related Help Materials:

  8. If you're constraining your session by age, grade, gender, or tag, be aware of how this affects campers who do not have tags.

    📖 Related Help Materials:

  9. Click "Save."


3. Financials Review

  1. Navigate to Admin>Financial Admin and select the new Season from the top left menu.

    You’ll see that all of your line item definitions have rolled forward from the previous season. If you check the ‘Definitions’ menu in the upper right, you’ll see that everything you have previously created is still available for use in this season. You can always create new definitions, and if you are offering any new programs, sessions, or additional options that were not available last year, create a new line item definition for each of them.

    Tip: start with 'seasonal line items' tab and move left to right to ensure you don't miss anything. Remember to navigate through the sub-tabs as well.

  2. Seasonal Line Items: You will use this tab to update the prices for the upcoming season. Use the text box in the ‘Amount’ column to change the price of any line items that may have changed. If you need to add a new line item, click ‘Add Line Item’ in the bottom right. Don’t forget to update both your Debits and Credits if you have items with out of date names OR effective dates. Click ‘Save’.

  3. Additional Options: This is where you will update any additional options you offer. To edit who is eligible for the activity (based on session, grade, etc.), or where the option is available for applicants to select, click the ‘Edit’ button for each item. EXAMPLE: Editing the age, pricing, and form display for the Family Ropes Course.

  4. Billing Preferences: Your billing preferences will most likely stay the same, but use this tab to make any needed updates, particularly if you include dates in your descriptions—don't forget to check your Billing Preference definitions at the top right.

    NOTE: Remember, these are the schedules for how your applicants pay their remaining balance (after their deposit is paid), if they have not chosen to pay in full. If you use a billing preference internally (i.e. it’s not available on the application), you’ll want to make sure the ‘online’ column is not selected. Any billing preference with ‘online’ selected will appear as an option for applicants to select online through the application.

  5. Deposit Rules: Use this tab to make any updates to your deposit rules. Do you require applicants to pay their deposit using an electronic payment method (Credit Card or eCheck)? Do you allow them to pay in full? This is also where you can link up a family-based registration/application fee (if applicable).

  6. Pricing: Once the first four tabs have been updated and saved, you’ll want to navigate through your Pricing Table. The pricing table will have rolled over, and you’ll see updated prices if you’ve already saved the line items tab (which ideally, you have). The only changes here are to update deposit amounts, as well as any calendar-based line items. Make sure you navigate through the pricing table for each Session Group you have active (by using the top dropdown menu).

  7. Discounts: Here you will setup your Sibling, Multiple Session, or Promotional Code discounts, if you offer them. Your previous year discounts are still stored in your last season, so you may wish to toggle back-and-forth in order to set these up.


4. Forms Review

Note: all of your forms roll forward from the previous season, but they are disabled by default.

Give some thought as to what forms you may have needed last year, but didn’t have. Were there any required waivers you missed out on? What about creating an additional web form to gather additional camper information that aids your counselors in providing the best camp season for your children? Finally, now is the time to double check your expiration and due dates to make sure they're accurate—calendar dates will most likely need updating.

  1. Navigate to Admin>Camper Setup 2>Forms Admin and select the new Season from the dropdown on the top left.

  2. Enable any forms you wish to be available to applicants (and disable those that you don’t). This can be done by hovering over the black ‘Actions’ button next to the form name. Most likely you will just want the ‘Camper Application’ to be available at this time, but you may have other forms you wish applicants to have access to upon submitting their application.

    Tip: You may always come back to this page at a later date to enable/disable additional forms. During the 'Opening a New Season' process you just want to make sure that you have necessary forms enabled for applicants who submit an application.


5. Camper Application Review

We highly recommend you submit a test app every year, to be sure it looks correct. Trust us, it's worth the time it takes, to prevent causing your applicants confusion and potentially losing sales for you.

  1. Navigate to Admin > CampInTouch > Camper Application Settings
    If you have more than one season open, select the year you are editing from the dropdown menu.

    The Application Settings will first tell you if your Application Icon currently appears on your parent's My Account page on CampInTouch. With this enabled, parents can log in to their existing account and submit an application.

    Note: If you do NOT have this first box selected, the application icon will not appear on the 'My Account' page.

    Note: BE SURE to disable the application once you’re through testing so applicants can’t fill it out before you’re ready. Once an application is submitted in the new season, line items are associated with that record and the pricing table are ‘locked in.’

  2. Navigate to Admin > CampInTouch > Links – Camper Application

    Complete the walkthrough and disable the application before making any needed changes.


6. Camper Application Go-Live

Once you've reviewed the setup and made your decisions, you're ready to make your Camper Application Live for the new season. Remember, the direct link to the Camper Application is always live—to make your next season available, just include it on your Camper Application.

Tip: Remember, you can also schedule the application to appear on the "My Accounts" Page.

  1. Navigate to Admin > CampInTouch > Camper Application Settings. Under "General Settings" Select the blue "edit" link from the first row.

  2. Select to Include the season in the drop down menu, and decide if you will allow registrations from new families (Keep this unchecked if you give returning families registration priority). You can enter a message about returning families having priority in the text box.

  3. Click the "Show Application icon on the 'My Accounts' page" box to enable it. If you are setting it live immediately, set the date and time to yesterdays date.

  4. If you are pre-scheduling the go-live, enter the date and time.

    Note: The date and time scheduler works in Greenwich Mean Time, NOT your local time. You can Google the difference to make sure you set it X hours different so that it matches the local time you want.

  5. Click the green "Save" button.

Don't forget to email your applications and announce that it's available and encourage them to apply!

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