❓How do I login to my Campanion Account?

Your login credentials are the same that were set up at the time of enrollment. If you have the same login email and password for multiple camps, the Campanion app will automatically add all associated camps.

Note: If you have the same login email for multiple camps, but different passwords, you'll need to login with each password individual.

❓Why can't I log in, even though I am using the correct credentials?

Your camp might not be utilizing the Campanion app. By reaching out to your camp, they can inform you whether they participate in the Campanion app experience.

For the best experience running the Campanion app, we recommend that your device is running with the following operating systems:

Use the following steps to check the operating system of your device:

Android:

Apple:

❓How can I include an additional camp that my child(ren) will be attending?

If you're a parent linked to multiple camps, effortlessly add another camp through the "My Camps" feature! Just tap the three horizontal lines at the top left of your Campanion app to access the Menu page. From there, select "My Camps" at the bottom and then choose "Add a camp" – it's that simple!

To train the Campanion app’s Face Finder feature click the three horizontal lines in the top left of your Campanion app to get to the Menu page, choose ‘My Campers’, then choose the camper you would like to train.

❓What if I would like to opt-out of the Facial Recognition technology?

If you decide to opt-out of Facial Recognition, you will still have full access to the app. The only thing you will be missing is that the Campanion app will not search for photos of your camper. If you already opted in and would like to remove your camper’s recognition, contact Campminder Support at 303-444-2267.

Bring the camp experience right to your fingertips! With photos neatly organized in albums, you can easily navigate and relish every moment – from favorite snapshots to various camp activities. Just tap, swipe, and explore these cherished memories directly from your phone, keeping you connected to your child's adventures every single day.

❓Is it possible to directly download a photo from the app to my phone?

To download a photo to your phone’s camera roll, open the photo and then click on the download "cloud" button at the bottom of the page.

❓Is it possible to share a photo directly from within the app?

To share a photo right from Campanion, simply open the desired photo and tap the send button located on the bottom right. Once you do that, you'll be able to select the destination for your photo.

❓How do I send and receive letters with my camper in Campanion?

To send and read letters in the Campanion app, click the three horizontal lines in the top left of your Campanion app to get to the Menu page. Choose ‘Letters’.

Send a letter: Click the pencil icon in the top right of the Letters page. Select the Camper from the dropdown, and add a message. When ready, choose if you would like a handwritten reply (using eLetter Stationary) click the box at the bottom. Click 'Send Your Letter'.

Read a Reply: Camper letters are under the 'Replies' tab. You can save and share letters on the bottom of the screen, same as with photos.

For additional information on CampStamps and Sending eLetters, visit the CampInTouch Parent FAQ:

❓How do I opt-out of the Push Notifications?

If you decide to opt-out of receiving Push Notifications, you will still have full access to the app. You may miss important push notifications from your camp and notifications that a new photo of your camper has been tagged. You will still see tagged photos when you log into Campanion.

Tip: If you already opted in and would like to turn off Push Notifications, you can do so in your phone's setting by selecting notifications and finding the Campanion app.

Experience the ease of mobile registration and re-enrollment with Campanion, designed to make your camp preparations quick and efficient. Enjoy the convenience of having everything in one place, without the hassle of repeated logins. With Campanion, signing up for camp is simpler and more streamlined than ever, ensuring you feel great about your camp investment.

Simplify your summer camp preparations with the Campanion app! Easily view and manage all the required forms for your child's registration and enrollment in one convenient place. With clear due dates and automatic updates for overdue forms, you'll stay on top of everything straight from your mobile device. Submitting forms on time has never been easier, giving you one less thing to worry about.

If you are receiving notifications, your camp may alert you to any upcoming or overdue forms. You will be linked directly to the form in the notification.

From the forms link, you can scan a take a photo of a document or upload a PDF.

Microposts appear in your stream, along with tagged photos and albums.