Common/Community Questions

Frequently Asked Questions

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44 articles in this collection
Written by Christine Cassidy

What Happens to Deceased People?

What do I do when a camper, alumni, or parent passes?
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Written by Christine Cassidy
Updated over a week ago

Troubleshoot The Faxback System

Having problems receiving your faxback forms into CampMinder?
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Written by Christine Cassidy
Updated over a week ago

Tours and Appointments

Need to schedule tours and appointments on campus?
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Written by Christine Cassidy
Updated over a week ago

Summer Services Overview

All about summer services
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Written by Christine Cassidy
Updated over a week ago

How to Unlock a Parent

Parent locked themselves out of CampInTouch?
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Written by Christine Cassidy
Updated over a week ago

How To Unlock a User

Locked out of your Campminder account?
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Written by Christine Cassidy
Updated over a week ago

Should I Ensure Campers and Staff Have Photos in Their Records?

What's the purpose of collecting photos in camper and staff records?
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Written by Christine Cassidy
Updated over a week ago

Why Do Duplicate Records Happen?

Why do I have all of these duplicate records?
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Written by Christine Cassidy
Updated over a week ago

Why Can't I Resend A Password Invite?

Unable to send an invite to a parent to log into CampInTouch?
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Written by Christine Cassidy
Updated over a week ago

Why am I not authorized to view the Enrollment Reports?

You need a specific permission for your User Role - access to "Charts - Current vs Previous Full Year".
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Written by Christine Cassidy
Updated over a week ago

Where can I find CampMinder's Privacy Policy for parents using CampInTouch?

Locating the privacy policy
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Written by Christine Cassidy
Updated over a week ago